DEAR CUSTOMERS.     WE ARE WORKING HARD TO COMPLETE AND SHIP ORDERS ON TIME, BUT SOME ORDERS TAKES LONGER BECAUSE THEY NEED TO BE CERAKOTED, WE ARE TRYING TO COMMUNICATE WITH EACH CUSTOMER IN THIS CASE AND PROVIDING THEM CLOSER ETA OF THEIR ORDER SHIPMENT. HOWEVER IF YOU NOT ABLE TO WAIT SOME EXTRA TIME FOR YOUR ORDER TO BE COMPLETED, YOU CAN ALWAYS CANCEL IT BEFORE RECEIVING SHIPPING NOTIFICATION, AND  YOU DO NOT NEED TO CALL YOUR BANK TO DISPUTE THE CHARGE ON YOUR CREDIT CARD. JUST  CONTACT US AND IF WE DO NOT COME TO SOME ARRANGEMENT WITH YOU , WE CAN CANCEL YOUR ORDER IN SAME DAY AND WILL REFUND 100% OF YOUR MONEY IN NEXT BUSINESS DAY.  WE ARE WORKING HARD TO REDUCE ORDERS COMPLETION TIME IN NEAR FUTURE  AND GO BACK TO OUR REGULAR 5-10 BUSINESS DAYS TIME FRAME. WE ARE REALLY APPRECIATE YOUR UNDERSTANDING AND PATIENCE.